General Info
1-866-462-4891
Open Mortgage Wholesale
3211 Internet Blvd.
Suite 300
Frisco, TX 75034
For new loan scenarios, contact your dedicated Account Executive or contact us now.
For loans in process, contact your assigned Account Manager.
Loan Servicing
To make a payment, contact:
Please include the following :
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Borrower Name
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Loan Reference Number
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Full Property Address
Lock Desk
To lock a loan, contact: LockDesk@GenWayHome.com
Monday - Friday 8:30 AM to 4:00 PM (Pacific Time)
Lock your loans in the DREAM portal until 11:59 PM (Pacific Time)
Careers
Account Executives:
For a confidential interview, contact:
Thomas Goguen, VP, Talent Acquisition & Onboarding at:
Reach Out Today
Our Open Mortgage Wholesale team is available to support your business.
Loan Servicing
*Please include Borrower Name, Loan Reference Number, and Property Address in your inquiry
Lock Desk
Monday - Friday 8:00 AM to 5:00 PM (Central Time)
Lock your loans in the portal until 11:59 PM (Central Time)
Approval to lock required for:
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FHA EZ
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Non-QM
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DSCR - must have ratio approved
Careers
Account Executives, email Kimberley Torres, EVP, Chief Lending Officer at kimberley.torres@openmortgage.com
Contact Us
Contact your Wholesale Account Executive to get started.
OUR PRODUCTS
Service You Can Count On
Operational support isn’t just a bonus—it’s the backbone of how we do business. At Open Mortgage Wholesale, your experience goes beyond the transaction. It’s a partnership. From our Partner Success Team to our Underwriters and Closers, you’ll always know exactly where your loan stands thanks to our signature Open Communication platform designed for predictable fulfillment. We know you count on us to deliver—and we don’t take that trust lightly.